Pool Deck Ambassador - Customer Experience Specialist
Part Time • Asheville - 28806
Responsive recruiter
Benefits
- Community-first culture
- Help convey life skills to children and adults
- Fun job environment
- Competitive pay
- Year-round opportunity
Why Should You Join Our Team?
- The ownership is local and cares about his community
- Customer focused organization
- Supportive culture
- Personal and professional development
Compensation and Benefits
- $17.00 per hour
- Paid training!
- Flexible schedules - shifts are 4-5 hours; easy to schedule around school or other jobs. Shifts typically run-on weeknights from 3-7 pm and on weekends during the morning or afternoon hours.
The Position:
The Customer Experience Specialist, known as a "Deck Ambassador" works poolside at our swim school, providing an excellent customer experience. This is a part-time position. Typical work hours are from 3pm to 7pm Mondays through Thursdays and daily on weekends. If you are interested, you can also move up into a Swim Instructor position with us. The Swim Instructor position starts at $20 per hour.
Responsibilities:
The Customer Experience Specialist, known as a "Deck Ambassador" works poolside at our swim school, providing an excellent customer experience. This is a part-time position. Typical work hours are from 3pm to 7pm Mondays through Thursdays and daily on weekends. If you are interested, you can also move up into a Swim Instructor position with us. The Swim Instructor position starts at $20 per hour.
Responsibilities:
- Set up and break down the pool deck area before and after each shift.
- Check water chemistry and temperature prior to swim lessons.
- Welcome students and parents/guardians to the pool
- Interact with swim families
- Assist swim instructors and managers when needed during swim lessons.
Minimum Qualifications:
- Community-first mindset
- Excellent interpersonal communication and organizational skills.
- Responsible and professional demeanor.
- Comfortable around both children and adults
Preferred Qualifications:
- 1+ years of customer service experience.
- Swimming experience
About Us:
At British Swim School of Asheville, we teach industry-leading survival-first lessons to the local community. But we are way more than that. We are a locally owned and managed team that deeply cares for our community and is passionate about providing potentially life saving swim lessons to the residents of Asheville and the surrounding areas. We wake up every morning laser focused on making a substantial impact within our community to combat the tragically high childhood drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one -- a survival school first and a learn-to-swim school second. As a result, we can support our mission “To ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer”.
At British Swim School of Asheville, we teach industry-leading survival-first lessons to the local community. But we are way more than that. We are a locally owned and managed team that deeply cares for our community and is passionate about providing potentially life saving swim lessons to the residents of Asheville and the surrounding areas. We wake up every morning laser focused on making a substantial impact within our community to combat the tragically high childhood drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one -- a survival school first and a learn-to-swim school second. As a result, we can support our mission “To ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer”.
Compensation: $17.00 per hour
Working at British Swim School is more than just a job; it’s a chance to create a lasting impact that could change a child's life.
As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It’s a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.
While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.
We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the “Survival of the Littlest.”
Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.
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Safe & happy work environment
Where else might you get to sing at work?
Flexible work schedules and hours
Making this a great role for students, parents, and anyone with a busy lifestyle!
A rewarding job with competitive pay
All while making a true difference in your community!
Opportunities for professional growth and development
We believe in investing in our team member's skills and knowledge, providing a pathway for career advancement and personal success.