Benefits:

Paid Birthday timeoff
Bonus based on performance
Employee discounts
Free uniforms
Opportunity for advancement
Training & development

Compensation

Competitive hourly pay based on experience ($23 - $25.00 per hour).
Performance-based bonuses.
Paid Aquatics training, development, and certification.
Leadership training provided.
Fun and fulfilling work environment focused on making a difference.

Role Overview: Make an Impact Through Aquatics Leadership

The Aquatics Manager at British Swim School is a growth-driven leader dedicated to ensuring every individual has the opportunity to become a safe and happy swimmer. You will hire, train, mentor, and supervise a team of swim instructors while maintaining program integrity, safety standards, and an excellent customer experience. This role is perfect for someone passionate about swimming, leadership, and working with children.

The ideal candidate is enthusiastic, energetic, and organized, with strong leadership and customer service skills. You will play a pivotal role in ensuring our classes are engaging, effective, and aligned with our survival-first, learn-to-swim-second philosophy.

Responsibilities

Aquatics training & classes

Lead, train, mentor, and develop a dynamic team of swim instructors.
Oversee day-to-day aquatics operations, ensuring adherence to British Swim School’s curriculum, safety protocols, and brand standards.
Create and manage instructor schedules, ensuring class coverage.
Actively engage in water instruction to take classes.
Must be available for weekends, evenings, and flexible scheduling.
Conduct regular class observations to maintain a high-quality learning environment.
Enforce safety protocols and emergency response.
Address and document employee or customer concerns and maintain clear communication with leadership.

Customer Engagement & Retention

Support in addressing inquiries, concerns, and feedback.
Engage with students and families to ensure a fun and positive experience.
Conduct regular progress evaluations and facilitate student move-ups.
Oversee customer retention efforts, ensuring students progress effectively through the program.
Work closely with the Franchise Owner to analyze performance, optimize scheduling, and enhance revenue.
Participate in corporate training and franchise-wide initiatives.

Minimum Qualifications

High School Diploma or equivalent.
Complete corporate training and certification and be able to train instructors
Strong leadership and coaching skills.

Compensation: $23.00 - $25.00 per hour

Working at British Swim School is more than just a job; it’s a chance to create a lasting impact that could change a child's life.

As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It’s a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.

While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.

We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the “Survival of the Littlest.”

Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.

(if you already have a resume on Indeed)