Benefits:

Bonus based on performance
Employee discounts
Flexible schedule
Training & development

General Manager, British Swim School San Jose – Fremont

Inspire. Lead. Make a Splash in Your Community.

Are you passionate about child development, community leadership, and water safety? Do you thrive when leading from the front and empowering others to grow? At British Swim School San Jose – Fremont, we’re looking for a results-driven General Manager to lead our swim school through its next phase of impact, innovation, and growth. If you’re ready to help others learn a critical life skill while growing a mission-focused business—this role is for you.

Why This Role Stands Out

Make an Impact: Help children and adults gain confidence & safety in the water
Lead with Purpose: Cultivate team culture focused on fun, safety & excellence
Grow the Business: Drive enrollments, partnerships, and operational success
Community-Centered: Become a visible and trusted brand across San Jose & Fremont communities helping them acquire a critical life skill!
Career Growth: Join a company where you can learn, lead, and thrive long-term with potential to own a share in business profit

What You’ll Be Doing

Strategic Growth: Drive community engagement, enrollment strategies, and local marketing initiatives to grow the business
Operational Excellence: Ensure seamless execution of swim lessons and customer service across multiple locations in San Jose & Fremont
Team Leadership: Hire, train, and manage a team of enthusiastic instructor
Water Safety Champion: Ensure adherence to our swim methodology and highest safety standards
Customer Delight: Build strong relationships with families, ensuring every experience is positive

What You Bring

Leadership Experience: 5+ years in team and operations management in fitness or hospitality industry
Customer-First Mentality: Strong interpersonal and problem-solving skills
Organizational Excellence: Ability to manage and optimize operations
Swimming Background Preferred: Experience teaching or managing swim programs is a plus
Flexibility: Willingness to work afternoons/evenings and weekends
Language Skills: English proficiency required; Spanish is a bonus
Certifications: Lifeguard, CPR, First Aid preferred (can be earned during employment)
Bonus: Certified Pool Operator (CPO) certification preferred

What We Offer

Competitive Salary + Bonus Opportunities

(Base pay: $70,000; Potential Bonus: $16,000)

Paid Training: Including world-class swim instruction and safety certifications
Positive, Safe Work Environment: With a mission-focused and family-friendly culture
Career Advancement: Real opportunities for personal and professional growth
Flexible Work Schedule: Balanced to meet operational needs and personal well-being. You get to do a mix of remote and in-person hours!

A Day in the Life of General Manager

Morning: Customer growth, Pool partner & team check-ins (remote)
Afternoon: Customer service and schedule management (remote)
Evenings/Weekends: Oversee swim classes, team performance, customer interactions (In-Person)

Join Us and Lead the Movement in Water Safety

At British Swim School, it’s not just a job—it’s a mission. As General Manager, you’ll help ensure the "survival of the littlest" while building a business that changes lives. If you're ready to lead with heart, purpose, and results—we want to meet you.

Compensation: $70,000.00 - $86,000.00 per year

Working at British Swim School is more than just a job; it’s a chance to create a lasting impact that could change a child's life.

As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It’s a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.

While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.

We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the “Survival of the Littlest.”

Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.

(if you already have a resume on Indeed)