Operations and Engagement Manager
Full Time • Hybrid - US
Responsive recruiter
Benefits:
- 401(k)
- Flexible schedule
- Health insurance
- Paid time off
- Training & development
We currently impact the lives of over 1,000 swimmers and their families each week, and we’re poised to double that reach within the next year. By offering charitable swim scholarships and facilitating key processes for families in Medicaid-based programs, we ensure access and support. As we continue to grow, to include the North Shore, this role will help us scale our compassionate mission, ensuring every operational detail translates into real community impact—so that every swimmer, regardless of age or ability, has the opportunity to become a safe and happy swimmer!
Key Responsibilities Include -
Program Leadership: Independently manage and execute charitable or community-focused programs and design related engagement events.
Key Responsibilities Include -
Program Leadership: Independently manage and execute charitable or community-focused programs and design related engagement events.
Operational Processes: Own exception billing and behind-the-scenes operational workflows with structured, detail-oriented oversight.
Engagement Coordination: Identify and propose external events, networking, or outreach opportunities, facilitating participation and community representation.
Project Oversight: Coordinate special projects, ensuring timely execution and alignment with company goals.
Brand Driver: Exhibit passion for the mission and have the gumption for execution of the brand and everything it represents.
This role has a very wide scope and will touch on everything from Marketing to Office Management to Recruiting. Strong organizational skills and communication are vital. MS Office proficiency a must. This is a hybrid role with the expectation that the person spend 50/50 time work site/home. Work site could be Delafield, Cudahy, and/or in the North Shore area as needed.
Brand Driver: Exhibit passion for the mission and have the gumption for execution of the brand and everything it represents.
This role has a very wide scope and will touch on everything from Marketing to Office Management to Recruiting. Strong organizational skills and communication are vital. MS Office proficiency a must. This is a hybrid role with the expectation that the person spend 50/50 time work site/home. Work site could be Delafield, Cudahy, and/or in the North Shore area as needed.
Flexible work from home options available.
Working at British Swim School is more than just a job; it’s a chance to create a lasting impact that could change a child's life.
As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It’s a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.
While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.
We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the “Survival of the Littlest.”
Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.
(if you already have a resume on Indeed)
Or apply here.
Safe & happy work environment
Where else might you get to sing at work?
Flexible work schedules and hours
Making this a great role for students, parents, and anyone with a busy lifestyle!
A rewarding job with competitive pay
All while making a true difference in your community!
Opportunities for professional growth and development
We believe in investing in our team member's skills and knowledge, providing a pathway for career advancement and personal success.